Frequently asked questions
Returns, refunds & exchanges
Can I return it if there’s nothing wrong with it?
Absolutely! We offer a 14 day returns guarantee on most items.
Your used goods must be complete and without damaging. New products must be unused and in ‘as new’ condition (e.g. if you have opened the box to examine the product you must have done so without damaging or marking the goods in any way). Goods should be returned with the accessories.
Please contact us before returning any item.
Cancellation
We can cancel your order free of charge before dispatch (see also the return options). If you have any question send an email to office@fivercam.com.
Need help?
Contact us at office@fivercam.com for questions related to refunds and returns and products.
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